Last updated: May 2026

Refund Policy

Information about paid plan payments, subscription cancellation, and refund requests.

Bölümler (5)
  1. 1.Payment status
  2. 2.Subscription cancellation
  3. 3.Refund eligibility
  4. 4.How to request
  5. 5.Chargebacks
01

Payment status

Online card payments are currently closed. Past payments remain visible in your local billing history.

02

Subscription cancellation

Cancellation typically takes effect at period end. No prorated refund for unused time.

03

Refund eligibility

  • Contact support within 14 days of first charge if a technical failure blocked access.
  • No automatic refunds for user error or unused subscription time.
04

How to request

Open a support ticket; eligible refunds are processed manually.

05

Chargebacks

Contact support before disputing a charge with your bank.

Geri

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